Where B2B logistics loses margin
- Order intake. Orders arrive by email, portal, EDI and phone, and someone consolidates them by hand into the system.
- Stock that doesn't match. The ERP says one thing, the warehouse another, and the difference is discovered when the truck is already waiting.
- Carrier and route choices made by habit. Not by cost, service level or the real constraints of that day.
- Exceptions solved by phone. Damaged goods, partial deliveries and address changes that live in someone's inbox and never reach the system.
- Customers asking "where is my order?" Because the information exists but nobody can see it without asking someone.
What we build
Logistics and warehouse software built on the way you actually work, integrations between your ERP, warehouse system, carriers and customer portals, and AI agents inside that chain. The chain is always the same: the order comes in once; an agent decides what needs to happen, in what order and who or what executes it, with your criteria and margins; it runs wherever it has to — the warehouse, a carrier, a supplier or someone's screen; and every step is recorded, so you know where any shipment stands and what it cost without asking anyone.
What an agent can take over
Reading orders from email and documents and creating them in the system; checking stock and proposing allocation; choosing the carrier with your rules; flagging exceptions early and routing them to the right person; and keeping customers informed. The rules are yours and written down; the agent applies them and escalates what it can't resolve.
Custom or off-the-shelf?
A standard WMS or TMS is the right answer for standard operations. Custom software pays off when your operation is the differentiator — mixed B2B flows, value-added services, specific customer requirements — or when the problem is that five good systems don't talk to each other. Often the answer is to keep what works and connect it.
What it costs
A first phase for a company of 30–80 employees runs €40,000–120,000, with the first module live 8–14 weeks after signing; single automations run €8,000–28,000 each with €600–1,500 a month to operate. See how much custom software costs and how much an AI agent costs.
What it will demand from you
- Opening up your costs per shipment, per customer and per carrier.
- Writing down the exceptions that today are solved by phone.
- Running old and new systems side by side for a while.
How we start
Always the same way. Day zero: an NDA signed before you show us anything. Then the Nexus team analyses your operation and delivers a report with the exact changes, prioritised by impact on your P&L. Then you decide. Nexus Elite AI is an engineering boutique in Barcelona: two people, no juniors, no subcontractors, and never more than seven clients at a time. Apply and we reply within 24 business hours; if there is no fit, we tell you in writing.
Frequently asked questions
Do you replace our WMS or TMS?
Only if the analysis shows it models your operation badly. Most projects keep what works and connect it: ERP, warehouse system, carriers and customer portals talking to each other, with agents handling the decisions in between.
What can an AI agent do in a logistics company?
Read orders from email and documents and create them in the system, check stock and propose allocation, choose carriers with your rules, flag exceptions early and route them to the right person, and keep customers informed — with every step recorded.
How long does it take?
A single automation goes live in six to twelve weeks; the first module of a larger system 8 to 14 weeks after signing.
Who owns the software?
You do: code, documentation and data, with no per-user licence.